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Solosso

Privacy Policy

Version 2.0, effective from 25 May 2018

Solosso takes the confidentiality of personal data of its customers seriously and always has and meticulously protects such information.

We have established these privacy and security policies to demonstrate Solosso’s commitment to your privacy and the protection of your information and to provide a secure website for e-commerce transactions. This privacy policy explains what user data Solosso collects, what we do with this data and why we collect it. If something is unclear to you and you want more information, please feel free to contact us at any time. 

Use of Personal Information

Personal information provided to Solosso via its website, telephone or in person can be used for the following purposes: 
1. To fulfill your shirt order.
2. Your personal details are taken for the sole use of Solosso and will not be sold to any third parties. 
3. We will only send you any marketing information or promotion offers if you specifically opt-in to receive such communication from us. Otherwise we will only send you a single order confirmation and then send you the tracking number after dispatching your order.

We save this data for an unlimited period of time. You find specific information on how to proceed if you want to delete or update your information at the end of this privacy policy.

Who at Solosso can see your information?

Information submitted to us is available to Solosso employees managing and using this information, but otherwise is kept confidential from other members of Solosso’s staff. Your credit card information is neither saved nor processed by Solosso and cannot be seen by any employee of Solosso. The password that you chose to use on this website is saved encrypted in a database and cannot be seen or copied by employees of Solosso.

Use of Third-Party Tools

Solosso uses a tool called “Google Analytics” to collect information about use of this website. Google Analytics collects information such as how often users visit this website, what pages they visit when they do so, and what other websites they used prior to coming to this website. We use the information we get from Google Analytics only to improve this website. Google Analytics collects only the IP address assigned to you on the date you visit this website, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this website, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this website is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this website by disabling cookies on your browser.

Solosso uses the third-party provider MailChimp to send out our email newsletters. Therefore, a copy of all the email addresses of all our newsletter subscribers is saved on the servers of MailChimp. You can learn more about the security of MailChimp here and you find their privacy policy here

Cookies

A cookie is a small data file that is temporarily stored on your computer hard disk. The Solosso website uses a cookie so that you can be automatically logged into your Solosso account if you revisit the website after a little while. 

Website Server Logs

To be able to recognise problems with this website, Solosso uses an error log that collects information if a user encounters an error message on this website. The information that is saved contains your IP address, the URL of the page you tried to visit and the date and time. We don't save any specific personal data in the error log like your name or email address. 

Security of Email Correspondence

This website invites you to contact Solosso via email and through the "Contact Us" page. In general, email correspondence is not encrypted and, therefore, it is not a secure means of communication. Please do never send sensitive information, such as passwords or credit card information, via email.

Internet Security

We take security very seriously. Therefore, all payment information (such as credit card numbers) is handled exclusively by our Payment Processing Partners, Stripe and Skrill. All payment information is transmitted using SSL (Secure Sockets Layer) encryption technology. This makes it impossible for any kind of decoding to take place. Solosso does not process or save any sensitive payment information data (such as credit card data). However, although we use advanced security measures to protect your information against loss, misuse and alteration, as is the case with all computer networks linked to the Internet, we cannot absolutely guarantee the security of your information provided.

Link to Third Parties

Our business associates and others, whose websites you may visit after clicking on a link from this website, may have less stringent policies on privacy. It is important to remember that Solosso does not have any control over these policies and cannot be held liable for any damages that may occur due to clicking on such links and we urge you to read the privacy statements of these websites, where available, before providing any personally identifiable information. Some of our business associates, whose websites you may visit after clicking on a link from our site, use cookies. We do not have control over these cookies either and cannot be held liable for any damages that may occur.

Financial Information

Solosso will never receive or see your financial information (e.g. credit card details). For enhanced security, our payment providers Stripe and Skrill process all of our transactions. We will also not hold or retain any financial information, including credit and debit card details or any other form of payment details, provided by any of our customers.

Legal Matters

If required by law, Solosso will disclose personally identifiable information without your permission to the relevant legal authorities. All such disclosures will be made by Solosso in good faith and the belief that such disclosures are required for investigation into or protection against suspected criminal activities to our customers, affiliates, visitors or property (including this website), or to others.

Updating or Deleting your Personal Information

You may request details of personal information which we hold on you. If you would like a copy of the information held on you please write to us, you find the information in the contact us section. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Contact Us

If you have further questions or if you want to update or delete your personal information, you can reach us at: 
Solosso Pte Ltd - Representative Office
Obergasse 5
8126 Zumikon
Switzerland
info@solosso.com